The Fresh Loaf

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HELP! Oxidized KitchenAid stand mixer bowl?!

NewishToBaking's picture
NewishToBaking

HELP! Oxidized KitchenAid stand mixer bowl?!

I just purchased a KitchenAid Professional 6000 HD stand mixer. I made a loaf of bread and then started on my batch of cookies while the dough was rising. I noticed when I was scooping out the batter that there was a black/dark grey substance coming off of the bowl onto the batter. I quickly scooped the rest of it out of there and then proceeded to wash it. 

I was reading on other posts about the dough hook doing this, but couldn't find anything about the bowl itself. I tried calling the 1-800 number but of course they are only open Monday thru Friday. 

If anyone has any solutions or if returning it is my best bet. It says in the Instructions manual to not return it to the store. What should I do?

Thank you!

Yerffej's picture
Yerffej

I would call then sometime between Monday and Friday.

Bea_USA's picture
Bea_USA

Definitely call KitchenAid, they will take care of it. They have always had great customer service and support. 

clazar123's picture
clazar123

Often there is a light coating on shaped metal products that are then polished-such as the SS bowl. It's usually a light oily substance and isn't oxidation but I wouldn't recommend eating it.