HELP Husky hmx7020 20 liter stand mixer
hello all! I recently purchased a husky products brand HMX7020, 20L stand mixer. My goal was to replace the shaft seals which I believe have gone, and gift it to my cousin who has been using two 5Q kitchen aid mixers with ice pack cooled motors to run her business.
im having an extremely difficult time finding any information on the company “husky products” out of Tyler Texas, it would seem they incorporated in 1981 and dissolved in 1984 but the plate on my mixer is dated for 2010 (part of the reason I was so interested in the mixer, American made, and only 12 years old) I had posted a reply within another forum post and someone much smarter than I recommended I make my own post to get more attention and perhaps opinions.
my goal is to ideally acquire an owners manual and perhaps a repair manual that might outline the specs for the machine so that I might be able to buy the proper shaft seals. But I was hoping someone on here whom is likely much more well versed than I might be familiar with the machine? Or the company? Perhaps the machine was built by someone else and rebranded? Any and all guidance is greatly appreciated.
as of right now I have only found a few other machines that went up for auction that are the same model, one of which being my exact machine.
if anyone has any insight, no matter how crazy, I would be thrilled to hear it out. Thank you in advance for your time and patience!
There's a Husky Appliances company that sells commercial and home kitchen appliances:
http://www.huskyappliances.com/product-category/appliances/small-appliances/
But no mixers.
Located in Chilliwack, BC, Canada.
I can't tell if they are a manufacturer too, or just a reseller. Husky is a not-uncommon company name.
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The Berloni company in Australia sells Husky brand commercial refrigeration appliances. Maybe there's a tie-in, but I can't tell.
https://www.berloniappliances.com.au/husky
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Here's hoping that the photos are recognizeable to one of the denizens.
Thank you! I hadn’t thought of the Canadian market but I will have to look into both of these as potential culprits! As for photos I hope someone manages to recognize it, the 2mb cap for photos isn’t doing me any favors so that first photo is borderline useless but I hope the rest are useful! Thank you again for your help!!
Post some pics of the mixer and its labeling, too?
My guess is that it is probably a US (or another English speaking country/market) branded Hobart or Berkel knock-off or clone that is made someplace in the Pacific Rim (most likely China). Vevor.com (China), for example, is one such company; they market a wide variety of items likely made sister companies or other outsourced affiliates.
The key is to identify the OEM manufacturer or its customers and look for their manuals for the mixer. Markings on some of the internal components might tip you off. Parts may be hard to come by, but things like bearings, electrics, and maybe some of the seals could be generic. Any local bearing company (e.g. Motion Industries) is a good start. If it is a good clone, even Hobart/Berkel parts might work. Any restaurant supply company (some of whom often trade in used equipment, too) selling a compatible model may give you a lead on parts. A Chinese company made a lot of these under the Thunderbird name.
Leaking seals can also be due to poor machining of the seats. If that is the case, some Hypalon (or the like) gasketing material to fill the gaps might help.
Here is a good comment from an Amazon review: "These are a Chinese knock off of the Hobart A200 mixers without the Hobart price (good) and quality (BAD!). These were sold as Berkel mixers as well as other brand names. The parent company who made these was named Thunderbird. Quality and proper operational controls are not the strong point of this company. When Berkel was purchased by ITW several years back (2006?), this series was soon dropped in favor of the more reliable Berkel FMS Series mixer (designed by the Engineers at Hobart). Shortly after dropping the PM series, the parts supply for the PM Mixer line dried up from Thunderbird in China. Why am I stating this? If you buy this, you may get a mixer that will suit your needs, you may not. Food machines at this price point (cheap by Hobart Pricing, but more expensive than your run of the mill Kitchen aid for $500) come with a certain expectation by cooks and customers. Be prepared for quality issues and potential parts issues if you need them. So just know, regardless if this is "Presto" brand, or "Berkel" , it is made by THUNDERBIRD. Aside form parts issues this units suffer from bowl guard cage failures and transmission issues (More than likely due to overloading). If you plan on using this lightly or gently, then this may fit the bill. If you think your going to use this extensively and or your employees are a bit rough on the equipment, I recommend you look elsewhere. A second hand Hobart A200 will run rings around this mixer. I have first had knowledge of this product and have dealt with Thunderbird on this mixer series in the past."
That’s all extremely useful! Thank you. I’m hoping someone can spot it as a knock of, I haven’t seen any mixer with this kind of toggle power switch in passing but I’m not sure what becomes a dead give away. I’ll likely start getting into it and see if I can find any defining marked parts in the days to come. It seems to run well, but I wouldn’t know too much as I haven’t put it under a work load, I’m praying I can get a Hobart bowl to fit it without any major modifications but I won’t get too far ahead of myself. Thank you again for your help
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That silver colored label, that has the fax number, has some clues. I don't know if that's the manufacturer or the importer or reseller. I can't make out all the text.
Transcribe (copy and type into a comment) as much as you can from that label, and google it -- company name, address, phone #, fax #.
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That 91 / 164 / 294 rpm is also a clue to the design, as it describes the gearing.
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Peter has some good ideas about it possibly being an Asian "knock-off" of something like a Hobart.
The telephone numbers on the two silver labels correspond to the same defunct vendor: AA Discount Restaurant in Tyler TX 12416 State Highway 155 S Tyler, TX.
Here is the manual and parts listing for an MX20 mixer, a Hobart clone sold by Webstaurant.com. The outside has been cleaned up, but I wouldn't be surprised if the internal parts are very similar, if not interchangeable. Whoever was making them had molds, dies, plans, etc for the parts and they are likely still being used--or better, improved.
This is the manufacturer's website for the Avantco mixers--it looks to be a house brand for Webstaurant (who is their sole US distributor?). Avantco does not take any calls--they refer all inquiries to Webstaurant. I suggest calling them, ask customer service for someone who handles technical & repair problems for the Avantco mixers (hopefully an old-timer). That person should know that these are Hobart clones, and give you some help & direction; ask them for a technical contact at Avantco, if they'll give that up. Avantco also has an email form on its website.
Here's Thunderbird's current incarnation of the A200. The lift control looks different than yours, but the internal parts could be interchangeable.
Chinese companies knocked off US designs and also copied each other... Pick the one that most closely looks like yours and hunt down the importer/distributor.
If you're in/around Dallas, TX, time for a road trip? Thunderbird Food Machinery Inc. 4602 BRASS WAY, DALLAS, TX. 75236
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I'm not that familiar with mixers, so I didn't recognize it at first. But after searching the RPM values, dimensions, and weight (from the nameplate data), a lot of similar but not exact "knock-offs" popped up. And they seem to be, as Peter said, Chinese versions of the Hobart A200 20 qt model.
I still couldn't find an exact match, one with the same kind of rocker on-off switch, and the accessory "power take-off" on the front.
Here's a search that I used:
https://duckduckgo.com/?q=91+164+294+rpm+98+kg&t=fpas&ia=web
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There's at least one post on TFL where someone documented their A200 restoration project.
Stephen your original post was deja vu and I just remembered why: I have seen a lot of these at restaurant liquidation auctions. The restaurant suppliers who buy, resell, and often repair, this stuff should be familiar with it. There's bound to be one in the closest major city to you.
A word of advice: open it up and look at the gears before you do anything more. If they are damaged, you may be in for more $ than you want to spend. The warning label that says "don't change speeds unless stopped" is gospel. A lot of these were damaged when people did not heed it.
You can also probably find posts on this forum from people who have had an A200 and repaired them.
Parts diagram for Thunderbird 20qt
The leaking grease reminds me of a problem with older Kitchen Aid planetary mixers: the grease ages and separates with use then leaks. Given that KA planetary mixers were originally designed and made by Hobart...
Leaking KA mixers (kitchenaid.com)
All you might need is a good cleaning & repacking. I'll keep my fingers crossed.
Check Craigslist and fb marketplace for bowls and accessories.
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Used Globe SP08 Mixer..jpg
There have been a few posts similar to this in recent weeks so I thought I’d offer another potential resource. A few years back, Yahoo mothballed their “groups” feature. I was a member of a group called WACEM (an acronym for We Actually Collect Electric Mixers - I’m not making this up lol). The group eventually migrated to Facebook and can be found there today. I don’t know how active they are or how many people dropped out, as I did, but there was a good sized core of knowledgeable people with lots of information on all sorts of mixing appliances. You may find them helpful with your issue.
Good luck!
-Brad