The Fresh Loaf

A Community of Amateur Bakers and Artisan Bread Enthusiasts.

Brook Bake

BrownBus's picture
BrownBus

Brook Bake

Has anyone purchased equipment from Brook Bake? How was your customer service experience? I'm looking at a TC Pico Plus. Thanks!

GaryBishop's picture
GaryBishop

I have not heard of it but it looks like it would be a great oven. It makes me want to surrey down to a stone soul picnic.

idaveindy's picture
idaveindy

Welcome to TFL !

You're in luck. There is already a review or two of the oven, and some mentions of Brook Bake.

www.thefreshloaf.com/search/node/pico+oven+review

www.thefreshloaf.com/search/node/brook+bake

PunkRockBread's picture
PunkRockBread

Hey there,

 

I have not purchased this oven but have a Nero 400 from Brook Bake - I am just a month in so I cannot comment on the durability but the build seems decent enough. I would say customer service leaves a bit to be desired. They are no Pleasant Hill Grain that is for dang sure. 

mest22's picture
mest22

How was your experience buying from Brook Bake.. I just purchased an oven and communication seems to be a little spotty and hard to get anyone on the phone lately. 

I need some reassurance I will recieve my oven!