April 1, 2013 - 5:52am
replacing fuse in my Brod & Taylor folding proofer
Has anyone replaced the fuse in their Brod and Taylor folding proofer? I googled it a couple ways without luck. The compamy will replace it for free if I ship it to them and even pay for shipping it back to me. While I apreciate their excellent customer service and am likely to take them up on the generous offer, I am fairly handy and am interested in taking a crack at it myself.
I just talked to a technical rep from the company and was told that the fuse probably burned out due to a faulty chip, a known defect in boxes shipped the last couple months of 2011. I will be taking them up on their offer of a free repair. What a pleaure to deal with a company with such good customer service.