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Submitted by trishy on September 1, 2010 - 3:38pm Bosch Compact MixerI am new at this site and knows probably this is not the best site to post this question regarding BCM ice cream accessory since this is a bakers' forum. If anyone know if there is a more appropriate forum to post this question please let me know. However since I saw that there seems to be a fair amount of BCM owners here that they might be able to answer my question about the ice cream accessory. I recently bought a used BCM with the ice cream maker. What I found out is that the the bucket that I was supposed to freeze in the freezer seems to be attached very tightly with the plastic base so that I cannot disconnect it. Does anyone knows of any trick? Am I supposed to pull the plastic base up away from the main bucket or can I just freeze the entire unit with the plastic attached. Thanks for your help
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From Amazon's description...
...and a picture of the thing disassembled, it looks like the metal chamber comes out. Amazon's manufacturer description says that "all parts are dishwasher safe except the freezing chamber." Which suggests the chamber detaches. The picture I saw also suggests this. Sorry, I couldn't find a manual online. :(
Do I then try to detach all
Do I then try to detach all parts? It seems to be stuck very hard together. I am not sure if I jam separate the parts that they would attached again later. Also I am not sure I would destroy any parts by forcing them apart.
Call Bosch Customer Service
Hi Trishy - why not just call Bosch? Their customer service number is 1-800-944-2904 (presuming you are in the USA) - but you'll have to wait until Tuesday, most likely.