The Fresh Loaf

News & Information for Amateur Bakers and Artisan Bread Enthusiasts

Nutrimill in Hospital

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Rosalie's picture
Rosalie

Nutrimill in Hospital

Alas, I did my Nutrimill in last week.  Temporarily, I hope.  And not too expensively, I hope.


I had just finished milling a pound of hard wheat.  I emptied the bin and put in a pound of soft wheat, which was apparently not entirely clean.  I walked away and came back a couple of times and noticed that it did not seem to be progressing.  Eventually I noticed some little black bits around the base.  The machine was running but not milling.  I dumped out the grains and found a couple of small black balls, BB size, not particularly hard (it seemed to me), but like something that was burnt.  That must have been the problem, but I don't know why.  (I do know that I will be more vigilant in the future.)


Word came today from Kitchen Resource that they had received my module and hope to return it in a few days.  I miss it already.  The soft wheat can be milled in my Back to Basics hand-crank mill, but the hard wheat is too hard.


Rosalie

Rosalie's picture
Rosalie

I was very grateful to see all of the concern about my plight.  Well, the Nutrimill came home today.  And I was not charged.  The warranty was vague and I wasn't sure what constituted abuse, but there was no charge to me, other than the $26 it cost me to ship it out.


Rosalie

prairiepatch's picture
prairiepatch

That is great that you got your Nutrimill home and the warranty covered what ever was wrong with it.  Not too long ago I had a concern regarding my nutrimill so I contacted the manufacture and the fella there told me that there is a life time warranty on the mill.  I didn't know that so I was pleasantly surprised by that information.