Time to get a real mixer
Since I bought a Kitchenaid 6 quart Pro 600 mixer I've been asked several times about how I liked it. At first I was guardedly optimistic because it's hard to critique a product that you've only had a short time. Several months after I got it, my brother told me his KA mixer (a different model) had broken down twice and had to be replaced both times. The second time they made veiled accusations that he was doing something improper with it. After that a few other people I know who use their KA mixer to make bread reported the same thing: "The only good thing about the mixer was that it would probably break down before the warranty expired," they said. Awhile after the 6 month mark mine started heating up and occasionally exuding grease or something. About that time I got an offer for a 3 year extension on the warranty. It was clear the mixer would probably die sooner or later, maybe after the factory warranty expired so I paid for the extended 3-year warranty and filed it away when it arrived in the mail.
Well, the mixer quit working. The motor runs but nothing on the outside turns so I assume the gears inside are broken. The first thing I noticed when I pulled out my extended 3-year warranty was that it was only for one year. I hadn't paid attention when it came in the mail as I assumed they would give me what I had paid for. No matter, the 1-year extension had barely begun. The lady I talked to was helpful and promised I would be receiving a new mixer within five days. She said they aren't worth fixing so I would probably not be required to return the broken one. Hmmm.
It's been over a week and this morning I was wondering where the promised mixer was. Then, about noon, I got a phone call informing me that they found a cheaply priced mixer of the same model on the web and would send me a check to cover the cost of that one. The check will take another 7-10 days to arrive. I was irked by the runaround they were giving me, but then I saw the silver lining. I can just take the money they give me and use it toward buying a better quality mixer.
Maybe, the KA will last a long time if you only use it for stuff like meringue, whipped cream, and cake batter...I don't know. Anyway, my revised recommendation would be to buy something more strongly built for mixing bread dough. I'm leaning toward the TMB Baking Micro Spiral SP5...any other recommendations?