Submitted by AnnaInMD on September 18, 2009 - 10:44am

Something wrong with the upload software


despite having been reduced to 480x540.

Is there a "contact us" address here ? 

Thank you,

AnnaInMD

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Photo upload problem

Hi, AnnaInMD.

Tell us exactly which step you are having problems with?

David

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Hi, David,

I have uploaded before and have had no problems. This time this particular picture will absolutely not upload, the little message keeps saying it is beyond the allowable 600x800 pixels, yet I just once again checked its properties and it is 480x619 and a total of 73 kb, so well within the limits of the allowable dimensions, very weird. Let me try it here once again.  LOL.  The error message uploaded !! Strange. Oh well.

 

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David, I guess the formula is written to

the precise dimensions rather the kbs.  So the 480x619 would be a no no, it has to be 600  :)

Thank you for turning on my light bulb :)

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image too large error message

Hi, 

I too keep getting this error message even though my photos are either shot as 480 x 640 or resized to that before attempting to upload. 

I have tried other pictures and they upload fine, and then some that I try to upload that have been resized- the upload would say it's "loading" but would sit there all day and never upload anything.

This is very frustrating as I have many pictures I'd like to post but can't! 

What can I  do?

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to get your picture to import

downsize it so that the higher value is 600 pixels or less. Then it will work

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Thanks Anna In MD

I forgot to thank you- I followed your advice and that did the trick! Thanks for taking the time to help.

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