I wanted to let everyone know about the fantastic customer service I have received from 'Brod & Taylor Folding Proofer' Company and CEO.
Recently on my blog I posted about my new proofer. It had stopped heating.
Before, I even had a chance to contact the company. On a Sunday, Mr. Michael Taylor, contacted me and assured me how he stood by his product 110% and, was very concerned about why my proofer was not heating.
He has been constant touch with me and I couldn't be more satisfied with the support.
'Everything' was completely taken care of and, without me leaving my house. This all happened on the weekend. Today is Tuesday and I'm using my New Proofer, right now. It's warming up and making bubbles in my very content Biga, for some bread baking.
Michael Taylor has been using his for about 4 years now and tells how his sons love the yogurt it makes...I can't wait to make some large jars of yogurt!