The Fresh Loaf

News & Information for Amateur Bakers and Artisan Bread Enthusiasts

Free Shipping at KAF

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asegal0000's picture
asegal0000

Free Shipping at KAF

King Arthur Flour has free shipping on orders of $75 or more til Thursday

lkarner's picture
lkarner

I placed an order from King Arthur just the day before yesterday and there was nothing that showed free shipping anywhere on their site.  The only thing that shows free shipping is on certain items.  My order was almost $200.  Where did you see free shipping?  I'd be interested to know.  Thank you.  Linda

asegal0000's picture
asegal0000

I got an email from them. here is a copy of the text at the bottom of the email:

Receive free ground shipping within the Continental U.S. with your $75 merchandise purchase. Note: Customers in Alaska, Hawaii, Puerto Rico, Virgin Islands, and APO/FPO customers will pay a total of $9.50 shipping. Expedited shipping (overnight, 2-day, and USPS Priority) will incur the cost of that upgrade. No promotional code necessary. Your merchandise total consists of the sum of the products you've placed in your shopping cart and does not include any sales tax, shipping, or gift cards. Offer cannot be sold, auctioned, transferred, or combined with any other offer, and is void if altered or reproduced. Offer cannot be applied to previous or pending purchases, or to the $10 expedited shipping charge on orders with bakery items. Not redeemable for cash or credit. Not valid at The Baker's Store. Free shipping offer is valid through 11/12/2009, 11:59pm Eastern Time.
The following items are excluded from offer:
All appliances and their attachments/accessories
Cookbooks
Gift cards
The Baking Sheet Newsletter
Baking Education Center

We GUARANTEE your satisfaction. We're proud of the baking knowledge we share, the products we sell, and the friendly service we offer. Return any merchandise to us, at any time, or tell us if our service is less than 100% satisfactory. Your very best baking is our top priority! Call us toll-free at 800.827.6836, or e-mail us at customercare@kingarthurflour.com, and tell us how we can help.

lkarner's picture
lkarner

Thank you for the e-mail from them.  I actually called them regarding the order I placed.  I am on their e-mail list but for some reason didn't receive the e-mail newsletter.  They very kindly credited my shipping charges.  Thank you so very, very much for letting all of us know about this!  We lived in Vermont for many years and had actually planned a trip back to visit friend in October.  However, it was raining the entire time so never made it back up there.  We were planning a stop to the Baker's store and I was going to stock up on a lot of things I order from them so I'm thrilled about the free shipping.  I'm actually going to place another order.


Thanks again!


Linda

GrapevineTXoldaccount's picture
GrapevineTXolda...

Linda, I have had wonderful success with KA.  I ran into a similar problem a month or two back, and called them.  They responded ASAP and my shipping charges were dismissed.


I understand that they can be a bit high on items, but there is something to be said for a company that goes above and beyond for their customers.  They really do listen and try very hard to amend any concerns.

lkarner's picture
lkarner

I agree, they are a wonderful company and I order from them all the time!  I was really disappointed that we didn't make it up there this fall as I planned on loading the car up with goodies!