Bosch Mixer Owners: Did this happen to you?
I just purchased a new Bosch Universal Mixer but when I received the package, the seal on the mixer's box was broken, there was no packaging foam to protect the machine during shipping (the machine was just sitting on the bottom of the box), except for the bowl lid, none of the parts (blender, dough hook, whisks) were wrapped in plastic or had any protective packaging. I was stunned to see MANY deep scratches all over the machine, the bowl, and the bowl lid. The bowl has two worn down areas where it repeatedly rubbed against the box during shipping (since there was no protective packaging). When I first took out the machine, I thought it might have been used. But now I am thinking all the scratches must also be due to the accessories and parts repeatedly rubbing and scratching against the machine during shipping.
Is the Bosch Universal Mixer supposed to be packaged this way? Did yours arrive without any foam packaging or wrapped parts? Did yours have scratches all over it?
Thanks very much for any info!